Delivery Conditions

We work with reliable carriers to get your order safely to your door. The terms below apply to all orders.

⏱️ Processing time

Orders are usually processed within 1–2 business days (Monday to Friday). During holidays and sale periods, processing may take a little longer.

🚚 Shipping

Standard shipping is free on all orders to the United States, Canada, the United Kingdom and Australia. Shipping costs for other destinations are calculated at checkout.

🌐 Delivery time

Typical transit time is 5–12 business days depending on your location. Customs clearance may add extra days. A tracking number is sent by email once your order ships.

🧾 Customs and duties

Import taxes, duties or brokerage fees charged by your country (if any) are the responsibility of the recipient.

🔎 Missing or damaged package

If your package has not arrived within 30 business days, or arrives damaged, please contact us within 7 days of the expected delivery date. We will open a claim with the carrier and offer a replacement or refund.